Privacy Policy

Introduction

Welcome to Rascon ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our AI-powered marketing platform.

By using Rascon, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Waitlist Registration:

• Email address
• Any additional information you voluntarily provide

Account Information (when available):

• Name and email address
• Business or company name
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences

Content You Create:

• Business descriptions and product information
• Marketing messages and content inputs
• Generated videos and associated metadata
• Social media account connections (with your authorization)

Automatically Collected Information

Usage Data:

• Pages visited and features used
• Time spent on the platform
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

Analytics Data:

• Content performance metrics
• Click-through rates on tracking links
• Conversion data from your campaigns
• Social media engagement metrics

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery:

• Generate AI-powered marketing content based on your inputs
• Post content to social media platforms on your behalf
• Track and attribute conversions from your marketing campaigns
• Provide competitor intelligence and research insights

Platform Improvement:

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Optimize AI models and content generation quality
• Troubleshoot technical issues

Communication:

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Notify you about new features or important changes
• Send marketing communications (with your consent, and you may opt out at any time)

Legal and Security:

• Comply with legal obligations
• Protect against fraud and unauthorized access
• Enforce our Terms of Use
• Resolve disputes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers:

We work with third-party service providers who assist us in operating our platform, including:

• AI content generation services (e.g., OpenAI for video and text generation)
• Cloud hosting and storage providers
• Payment processors
• Analytics services

These providers are bound by contractual obligations to keep your information confidential and use it only for the services they provide to us.

Social Media Platforms:

When you authorize us to post content to social media platforms on your behalf, we share necessary information with those platforms to fulfill your requests.

Legal Requirements:

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Protect our rights or property
• Prevent fraud or security issues
• Protect the safety of our users or the public

Business Transfers:

If Rascon is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Secure data storage with reputable cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability:

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion:

• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)

Consent and Opt-Out:

• Withdraw consent for marketing communications
• Opt out of certain data collection practices
• Disable cookies through your browser settings

Data Processing:

• Object to certain types of data processing
• Restrict how we process your information
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@theitalfactory.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Measure the effectiveness of our marketing campaigns
• Provide personalized experiences

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our platform.

Third-Party Services

Our platform integrates with third-party services, including:

• AI content generation providers
• Social media platforms (TikTok, Instagram, Twitter, LinkedIn, Facebook, YouTube)
• Analytics and tracking services
• Payment processors

These third parties have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Rascon is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of Rascon after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@theitalfactory.com
Website: https://rascon.ai

State-Specific Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@theitalfactory.com.

Nevada Residents

Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information as defined under Nevada law.

Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states have rights regarding their personal data under state privacy laws, including rights to access, correct, delete, and obtain a copy of personal information. Contact us at info@theitalfactory.com to exercise these rights.

Thank you for trusting Rascon with your information. We are committed to protecting your privacy and providing transparent, secure services.